SCM is constantly defining quality care because that’s our job. By organizing all facets of care for each case in a continuous and refined manner, we contain costs while implementing and maintaining the highest quality standards of practice.
Medical case management is a proactive process in which highly-skilled registered nurses collaborate closely with the patient, family, health care providers, and payor to identify and achieve functional and timely outcomes. This is done by coordinating health care resources as well as maximizing efficiency, effectiveness, and communication. SCM has developed this process based on the standards of the Case management Society of America:
In case management the bottom line is outcomes, and that’s where SCM excels. All of our internal processes are focused on generating a comprehensive, four-step outcomes report for each case we attend: