SCM Associates > Meet Us

Meet Us

Marlys Severson, RN, BSN, CCM – President/CEO

Marlys has over twenty-five years’ experience in case management and is the founder and president of SCM Associates, Inc. In 1992, she was the first recipient of the Case Management Society of America’s Case Manager of the Year award. She has served CMSA in multiple roles including local and national president. Marlys has provided consulting services to many private and public health insurers. She is a published author and a frequent lecturer who has represented the field of case management on television and in video. Marlys is an active Rotarian, volunteering in the local community.

Case Management


RN, BS, CCM – Manager of Case Management

Carla is a Certified Case Manager with over 27 years of clinical and supervision/management experience in nursing practice including critical care nursing, utilization management, quality assurance, home health care, and case management.  Her case management focus has been high risk diseases and chronic pain.  She joined the SCM Associates case management team in 2010.  When she is not working she enjoys reading, crafts, creative arts, and entertaining her cat.



RN, CCM – Case Manager

Joy joined SCM in 2011. She is a Certified Case Manager with over 10 years experience in general nursing, case management, utilization review and risk management.


RN, BS, CCM – Case Manager

Connie’s bachelor’s degree in business marketing led her into work as a product manager and an account manager in the disability management field, and she then worked as an intensive care nurse. Since becoming a case manager in 1989, she has managed catastrophic workers’ compensation cases, and she enjoys their complexity due to her strong critical care background. Connie became a Certified Case Manager in 1993 and joined SCM in 2008.


RN, BSN – Case Manager

Elle has been a practicing nurse for over 30 years, and she joined SCM in 2008. Elle has combined experience in the field of critical care, surgery, and psychiatry and she currently works with catastrophic workers’ compensation and chronic pain cases. She has a keen awareness of the mind-body connection and has studied alternative forms of medicine. In her free time she enjoys meditation and yoga.


RN, BSN, CCM – Case Manager

Jan’s experience ranges from establishing a pilot program for catastrophic medical and mental health cases through a breadth of clinical specialization, supervision, and client consultation services in plan development, design, and education, as well as in program viability and fiscal impact—to name only a few of her accomplishments. She is a recipient of CCM’s prestigious Patricia McCollum Scholarship Award for commitment to education of the professional case manager. At SCM, Jan is a case manager for catastrophic and chronic pain cases. She says the opportunity to take an active role in assisting a client through an illness or injury is what makes her “tick.”


RN, BSN, CCM – Case Manager

Kelly has served in consulting, management and educational roles throughout her more than 30 years in the nursing profession. She is a Certified Case Manager with experience in critical care and case management, and she specializes in working with individuals who have sustained catastrophic injuries such as spinal cord and brain injury. Kelly has been with SCM since 2004, and her time away from work is often spent on her bicycle or sailboat.



Gini is a Certified Case Manager and Certified Nurse Life Care Planner with over 40 years experience in Nursing. She joined SCM in 2009. Gini’s clinical background includes: Medical/ Surgical; Critical Care; Emergency Department; OB/Gyn; Psychiatry; and House Supervision. She became a Case Manager in 1983, and developed an interest in catastrophic injuries, which led to certification as a Nurse Life Care Planner in 2005. Gini enjoys spending time with her three grandkids in the beautiful Hawaiian outdoors.



Case Management Administrative Assistant

Robyn joined SCM in 2013. As an assistant to both Janis and Kelly, she helps streamline all aspects of each case. To do so, she inputs notes, arranges transportation, completes authorizations, and schedules appointments. In her spare time she enjoys spending time with her husband and children, with frequent visits to both Disneyland and various Southern California museums.



Case Management Administrative Assistant

Pamela has been with SCM since 2014. As a Case Management Administrative Assistant, Pamela works closely with the case management department manager and helps input case manager notes, create invoices, and generate reports. She is also the editor–in-chief of the company newsletter, which she initiated. In her spare time, Pamela loves participating in many arts activities. She loves the theater and film, and is even learning how to play her fourth instrument.



Case Management Technical, Training, & Compliance Coordinator

Evie has been with SCM since 2013, flourishing in her role as a Case Management Technical, Training, & Compliance Coordinator. She works with the Case Managers to centralize notes, create reports, and do invoicing. She also splits her time to provide administrative support for the Southern California Chapter of CMSA and to coordinate monthly staff birthday potlucks. While away from work, Evie enjoys spending time with her grandkids, scuba diving, and traveling.



Manager of Credentialing

Kim has been in the healthcare service industry since 1990. During that time she has built a career around credentialing, provider relations, and contracting. She joined SCM Associates in 2000 as a Customer Service Representative and later transitioned to her current role of Credentialing Department Manager. She is a proud member of both NAMSS and CAMSS, including being a board member for the local Long Beach Chapter of CAMSS. Kim attends the CAMSS Annual Education Forum each year as a participant and exhibitor for SCM, as well as a monthly Executive Forum Management Meeting. Time away from the office is spent with her family, especially with her amazing son. Additional interests include traveling and days at the beach.


Data Entry & Credentialing Support

Gloria has been with SCM Associates, Inc. since 2001 in the area of data entry and credentialing support. She has an AA degree in office systems and brings a wealth of administrative support experience to the company. Her successful career in the business world has been attributed to dedication and working hard for the company. Gloria is a member of the Long Beach Chapter of CAMSS. She is the mother of 5 and a proud grandmother.


Lead Customer Service Representative

Karen is a Southern California native and joined the SCM credentialing team in 2008 as a customer service representative. She has extensive background in customer service and displays exemplary performance in accelerating the credentialing process through strong communication skills and follow-through. Karen is a member of the local Long Beach chapter of CAMSS. When given the opportunity, she enjoys gardening, traveling and shopping.



Credentialing Office Assistant

Fernando joined the Credentialing Department in early 2015 as a Credentialing Assistant, supporting the rest of the department staff throughout the credentialing process. He spends much of his day processing data to help facilitate the process. When away from work, Fernando enjoys painting, cooking, and exercising.

Business Operations


Business Manager

Kathy has broad experience over four decades managing business “infrastructure” in both non-profit and for-profit organizations. As SCM’s business manager, she ensures that the company has the people, tools, and services required to serve the needs of our customers. Kathy’s outside interests include training fellow childbirth educators and other birth workers through writing and speaking, serving as a professional doula (or labor assistant), and spending as much time as possible with her grandchildren.


Manager of IT & Projects

Nick started with SCM in early 2015 initially as Business Ops Coordinator and eventually moving into the current role as Manager of IT & Projects. His primary focuses are on IT infrastructure and desktop support. These two are paramount in helping the company operate efficiently and effectively. In his spare time, he enjoys spending time with his family, staying active, and watching sports.


Business Operations Administrative Assistant

Linda joined SCM in 2012. Primarily, Linda functions as the receptionist and bookkeeper, although her versatility encompasses a greater range of administrative work. She is particularly appreciated as a gifted staff party planner. In her spare time Linda enjoys spending time with her family, cooking a great meal, or enjoying a book. She will tell you she loves to work, but we know she also secretly looks forward to her yearly family trip to Hawaii.