Telephonic Case Management
When an injury occurs, our Telephonic Case Managers establish trust and expedite a safe return to work while decreasing medical, indemnity, disability, and litigation costs. SCM approaches case management from a comprehensive perspective, understanding that securing win-win outcomes are not only about the diagnosis. They are about connecting with the patient and building a trust-filled relationship.
Upon receiving a telephonic referral, our qualified nurses connect with all appropriate parties. Using evidence-based guidelines and expertise, they identify appropriate medical interventions, deliver credible education, and reduce overall case costs while promoting maximum medical recovery and quality of care. SCM is dedicated to providing proactive case management, personalized plans of care, progress monitoring, and reporting to our clients.