Telephonic Case Management
When an injury occurs, our telephonic case managers establish trust, expedite a safe return to work while decreasing medical, indemnity, disability, and litigation costs. SCM approaches case management from a comprehensive perspective, understanding that securing win-win outcomes are not only about the diagnosis. Upon receiving the telephonic referral, a qualified nurse connects with all appropriate parties. Using evidence-based guidelines and their expertise, they identify appropriate medical interventions, deliver credible education, reduce overall case cost while promoting optimal recovery and quality of care. SCM is dedicated in providing proactive case management, personalized interventions, progress monitoring and reporting.