SCM Associates > Case Management > Telephonic Case Management

Telephonic Case Management

Telephonic Medical Case Management is appropriate for cases that are of relatively short duration, need coordination of multiple diagnostic tests, have an uncertain treatment plan, require patient coaching to adhere to a treatment plan, or need access to community resources and negotiated rate discounts.

SCM’s experienced medical case managers use their strong communication skills and professional expertise to collaborate over the telephone with the client, health care providers, and carrier to effectively manage a disability or illness. This collaboration leads to quality, cost-effective clinical outcomes.